Have no clue on the
condition or location of your Collateral?
Quality Field Services
agents will go straight to the debtors' door and do the
following:
Obtain occupancy verification directly or by
interviewing neighbors;
Direct interview with debtor;
Obtain reason(s) for their delinquency;
Obtain current employment information;
Obtain current phone or contact information;
Provide photos of property (home or auto);
Verify or obtain vehicle identification numbers;
Vehicle Mileage;
License Plate Numbers;
Provide photos of property (home or auto);
Attempt to put debtor on the phone direct with
creditor during interview;
Hand deliver a contact letter of urgency from the
creditor;
No
one likes someone coming to their door - we are invading
their privacy.
Let's
face it with a field agent at their door step they can't
hide once their door is open. A person avoiding
creditor's phone calls does not expect a field agent to
come knocking on their door.